Customer Helpdesk

Support

Get quick help for bookings, payment confirmations, cancellations, and account issues.

Last updated: April 18, 2026

Support Channels

Email: support@domain_name.com

Phone: +91 88079 71109

Hours: Mon - Sat, 9:00 AM to 6:00 PM IST

Response Timeline

General queries are handled within 24 hours. Booking and payment disputes are prioritized and usually reviewed within one business day.

Issue Types

Booking Help

Slot edits, confirmation delays, timing mismatches.

Payment Help

Razorpay status checks, payment ID trace, retries.

Refund Help

Cancellation eligibility and refund timeline queries.

Account Help

OTP verification, profile corrections, login issues.

Required Details for Faster Help

  • Booking date and slot time
  • Studio name
  • Razorpay payment ID
  • Phone number used for OTP verification
Priority support for payment issues OTP-linked booking verification Transparent escalation workflow